If you’re not already open for business, make sure you devise a plan before opening your doors. You’ll want to think about how to expedite, document, train, and communicate policies to both employees and customers, as needed. Here a few things to keep in mind as you go through the planning and reopening process:
- What is your re-open plan?
- What policies do you have in place (or need to put in place) to address health and safety concerns?
- How will you communicate your policies to customers?
- Do you have (or need) customer forms or waivers to do business?
- Will you be taking temperatures of your employees and/or customers?
- How will you communicate required face coverings?
- What is the plan for limiting the number of people on your premise?
- What type of signage will you need?
- Will you have limited ‘open’ hours?
- How will you mark 6 feet zones or otherwise address social distancing issues?
- Are you a business that needs an increased insurance policy?
- How do you plan to address those who do not follow your health and safety plan?
- Do you have a self-reporting/self-quarantine procedure for employees?
- Have you established a cleaning/disinfectant process and plan to train employees?
- How will you handle meetings for those that are physically in the office?
- What remote work plan(s) will you offer?
- What is your plan to instill confidence in how you’re handling operations, staff, and customers?
Bottom line: Don’t wing it! Think about these things prior to opening to avoid any potential OSHA complaints or negative feedback from current, or potential, customers.
If you’re unsure what steps to take, need help documenting or drafting policies and waivers, or would like strategic counsel, do not hesitate to reach out to us to see if you’re qualified for a complimentary consultation. Our team is here to help as we all enter back into the ‘new normal’ and reopen for business.